Arbor
Support

How can we help?

Arbor is a developmental operating system for families — one private record that helps you understand and support your child over time. If something isn't working or you have a question, we read every message.

Contact us

Email support@arbor.family and we'll get back to you, usually within 2 business days.

For privacy, data, or consent questions, you can also write to privacy@arbor.family.

Common topics

Account & subscription

Your data & your child's privacy

Delete your account

You can permanently delete your Arbor account and all associated data. Open Settings → Account → Delete account in the app, or email privacy@arbor.family with the subject "Delete my account" and we'll process the request.

Child safety

Arbor is a parent-managed tool, not a medical, emergency, or crisis service. If your child is in immediate danger or needs urgent medical help, contact your local emergency services.